Meet Our Team
President & Owner
Jeff Duncan is a graduate of Portage Central High School and has both his bachelor's and master's degrees from Western Michigan University in Organizational Communications. Prior to entering the insurance industry, Jeff owned a vending and food service company and a bottled water and office coffee company, both in the Kalamazoo area. Jeff is licensed for Property and Casualty, Life and Health insurances licenses.
Jeff wants his office to be known for their personal touch and special relationships with his clients. He takes pride in making sure his clients have the correct amounts of coverage, and always takes the time to make sure they understand what each policy means. He wants to have a conversation with each client to make sure that their policy is tailored to fit them.
"I really enjoy getting to know our clients, finding out about what they like to do and what their dreams are, and assisting them in achieving those dreams. With the variety of products we have for ensuring our clients properly, as well as them personally, we are truly a one-stop agency. People know we have home and auto insurance, but we also have life and a huge variety of financial products to really protect our clients."
Jeff is married to Sheri and has two boys, Sawyer, and Carver. He is a member of the Portage Rotary Club. He enjoys boating, golf, skiing, and history.
B.S. Western Michigan University
Master of Arts-Western Michigan University
Honor Ring-5 years
Licensed Sales Producer
Originally from Vicksburg, Paul currently calls Portage home. He is licensed to write home, auto, life and health insurance. Paul takes pride in finding all of the discounts each client qualifies for. He has been life and health licensed for four years and got his property and casualty license when we started with our agency.
Licensed Sales Producer
Jake has been with our agency since early in 2013. A consistently high producer, Jake's clients are extremely loyal, as he goes above and beyond in providing them great customer service. Jake is fully licensed to sell a variety of insurance policies.
Client Experience Representative
Marci is in charge of our client's experience with our agency. She manages all new clients and their onboarding experience, ensuring that everything is accurate and exactly what our client's expected. She has sales experience but loves the service aspects of our agency. Marci also schedules our client meetings with our financial service specialist and our Agency Owner.
Exclusive Financial Specialist
Brent helps assist customers in meeting their financial services needs. With over twenty years in the Financial Services industry, he is confident he can help you find the right products and services for you and your family.